Art to audio is a app designed with inclusivity in mind so everyone can enjoy the history and the emotions of art at their own pace.
The goal:
To create a accessible easy to use audio tour app to accompany users while they traverse the museum. Allowing for an educational immersive experience for museum goers.
This format will also allow Museum Admins to continuously update exhibit information.
The problem:
Outdated technology museums have that they are unable to continuously update, primarily due to lack of grants or funding.
Clunky hard to use interface that require prior instruction in order to understand.
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In my user research, I conducted interviews and unmonitored usability studies with a diverse group of participants varying in age, gender, and race. Initially, I assumed that older users would primarily benefit from the navigation function to help them find their way around. However, the research revealed that most older users valued the feature more for its ability to show them the locations of bathrooms and ramps along their route. This insight shifted my focus to enhancing accessibility features within the navigation function, ensuring it catered to the specific needs of this user group more effectively. Overall users enjoyed the ability to control the speed and duration of their visit without feeling rushed.
Pain Points
Limited Customization
Pre-recorded audio tours may not cater to individual interests or preferences, leading to a lack of engagement for users who desire more personalized experiences.
Lack of Accessibility
Visitors with disabilities may face challenges accessing audio content, especially if there are no alternatives such as transcripts or sign language interpretations available.
Navigation Difficulties
Users may struggle to navigate through the museum while simultaneously listening to the audio tour, especially if the tour doesn't provide clear directions or markers.
